The Difference is in the Details
To be the best at what you do, the difference is in the details. Some of those details are personal, like customer service and accurate estimates; some are skills, like certification, experience and knowledge; and some are the components you use to complete a job, like silicon carbide grinding wheels and specialty fasteners. It’s not uncommon to hear someone from an older generation to say, “They don’t make things like they used to.” While that is an accurate statement, it is equally accurate (with some items) to say, “No. They’re made better now.”
Technological advancements have occurred in industries outside of the Internet, computers and smart phones. There have also been advances in tools and hardware for those whose work requires them to be away from a desk.
From a hammer to a nail gun and from a screwdriver to a drill, power toolsrevolutionized the construction industry. When those tools could be used without being attached to an extension cord, it was that much better. Imagine the frustration of having a custom made piece of steel that was just a hair too long. Before, it would have to be taken back to the shop for grinding, but now construction sites have grinding wheels on hand to shave pieces to perfection and to smooth rough, welded edges after steel pieces are joined. Those small details save time and improve job quality.
When nails were not enough in some instances, somebody came up with the idea to add ridges and make screws. Now fasteners come in all shapes and sizes, each having a different purpose. Security screws keep untrained individuals from tampering with panels or equipment they shouldn’t be, keeping them safe and ensuring that only a qualified worker has access with tools not found at the local hardware store. Wood screws are different than concrete screws, which are different than regular bolts. All fasten, but all do so in different ways. Those details provide a safer product and/or a more lasting hold.
Fastening systems could easily be considered a revolution of their own. There was a time when nobody had to think about how to hang a television on the wall securely or what it would take to keep solar panels on the roof in all kinds of weather conditions. As technology advances, so does the need for specialty hardware. In the case of solar fastening systems, there is a delicate balance between ensuring that a panel stays affixed to a roof during a major wind event and enabling the panel to easily be removed for cleaning or repair without compromising the hold. Additionally, the panels need to be placed at a specific angle on the roof for maximum efficiency. Fastening systems are precise pieces of hardware, and that precision is a detail that makes a difference.
Customers may never know the differences available among various pieces of hardware, and they may not concern themselves with the science behind screws, but they know when a job lasts, and they appreciate quality work.